Terms of Use
Tornielli Family Wines Pty Ltd ABN: 54 620 277 385 Producers License: 57616624
This website and its contents are owned by Tornielli Family Wines Pty Ltd. ‘Tornielli Family Wines’ in any of the stated variations, ‘us’ or ‘we’ refer to the owner of this web site. The term ‘you’ or ‘your’ refers to the viewer or user of this website. The use of this website is governed by the Terms of Use listed below.
If you choose to access, view or interact with this website, you acknowledge that you are bound by these Terms of Use. The Terms of Use may be changed from time to time. Last update was 18 December 2018 and replaces all earlier Tornielli Family Wines Pty Ltd terms and conditions contained in any document purporting to have contractual effect.
Legal Drinking Age
It is illegal for us to sell alcohol to persons under 18 years of age in Australia. By entering & confirming payment details in our online wine shop, or if arranging private tastings, you are certifying that that you are 18 years of age or older.
In the case of international orders, you are certifying you are of legal drinking age in your country of residence.
Tornielli Family Wines supports the DrinkWise initiative. www.drinkwise.org.au
Copyright
We encourage trade partners, wine reviewers and media to use content from the Tornielli Family Wines website in relation to the promotion of Tornielli Family Wines, South Australian & Australian wine and relevant varietal based communications, however ask that you respect the ownership and trademarks of images and material by contacting us at info@tfwines.com for written approval.
The contents of this site www.tfwines.com are subject to copyright under Australian and overseas law. Unless otherwise indicated, copyright pertaining to the information within this website is owned by Tornielli Family Wines Pty Ltd.
We authorise you to view and store, without modification, digital or print copies of our copyright material contained within this website, subject to the following conditions:
• The documents and images may be used solely for information purposes for personal use only, not to be used for any commercial purpose unless prior permission has been sought and written consent provided.
• Any copy or printout of any document or image or portion thereof must be accompanied by the following reference: ‘image/information courtesy of Tornielli Family Wines.
• Your use of any information or materials on this website is entirely at your own risk, and you waive any claims that you may have against us in relation to your use of this website, including the access of and use of any information, images and files obtained via this website.
• If you consider that material has been posted on this website which contravenes your copyright or other intellectual property rights, please contact us at info@tfwines.com
Trade Marks
The Tornielli Family Wines trademark and other products and services referred to in this website are trademarks of Tornielli Family Wines Pty Ltd.
We encourage trade partners, wine reviewers and media to use content from the Tornielli Family Wines website in relation to the promotion of Tornielli Family Wines, the Langhorne Creek & Barossa Valley regions, South Australian & Australian wine and relevant varietal based communications, however ask that you respect the ownership and trademarks of images and material by contacting us at info@tfwines.com for written approval.
All registered and unregistered trade-marks which appear on this website are the property of their respective owners. In allowing you access to this website, we do not grant to you any right whatsoever to use any such trade mark. You acknowledge that you have no such rights and that none will arise by your accessing or using this website. Any use or reproduction of any of our trademarks, logos or other creative material appearing on this website without our written permission is prohibited.
Website Links
We do not endorse, approve or recommend the contents, services, products owners or operators of any website to which this website may be linked or feeds to. Links and feeds are provided solely for your convenience and you use them and the linked websites entirely at your own risk.
Security
We do not represent that any information (including any file) obtained from or through the Tornielli Family Wines website is free from viruses or other faults or defects. You agree that the entire risk arising out of downloading and use of such remains with you and we are not liable to you for any loss or damage in relation to any virus, fault or defect. You also waive any claims that you may have against us otherwise arising out of or in relation to your use of this website.
This site supports secured sockets layer (SSL) based transactions.
Shipping and Delivery Policy
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Tornielli Family Wines delivers online orders within Australia only using Australia Post. If our nominated contractor does not deliver to a remote or specific location, we will advise you of the nearest possible delivery point. While we will use all reasonable endeavours to deliver by any requested or agreed date, we do not guarantee delivery on that date and we are not liable for any loss resulting from late delivery.
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We do NOT accept international orders through our website. Please contact us to enquire about a special order. We can offer tax free pricing.
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Shipping costs may occur depending on the quantity of wines that are purchased. The cost may be influenced by the weight of the product and your location.
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Shipping costs are calculated in the shopping cart and will be added to the order total before checkout.
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Orders are dispatched within 2 business days. Shipping times are estimated at between 3 and 8 business days depending on your location.
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Wine will not be delivered to an unattended premise.
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Wine must be signed for by a person over 18 at the time of delivery.
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We will notify you within 2 business days if we are unable to dispatch your order.
Payments, Refunds and Pricing
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Secure Payments can be made via our order online system using Credit Card (MasterCard & Visa) or Debit Card.
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Secure Payments are processed via Stripe. Credit card details are processed by the secure payment gateway Stripe. Credit Card data is not hosted by Tornielli Family Wines.
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All prices are in $AUD.
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All prices include Goods and Services Tax (GST) & Wine Equalisation Tax (WET) unless stated to be otherwise. A Tax Invoice/Receipt will be provided listing GST. We reserve the right to alter prices at any time
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We do not provide refunds if you simply change your mind or make a wrong decision. Refunds will be given in compliance with Consumer Rights.
Vintages
While every attempt will be made to keep vintage information current on the website, vintages are subject to change. We will advise you by email or telephone if the vintage ordered is no longer available and you will have the option to confirm, change or cancel your order.
Privacy Policy
In accordance with the Privacy Act 1988, Tornielli Family Wines takes your privacy very seriously and will make every attempt to maintain confidentiality of your personal information.
Read our Privacy Policy here > Privacy Policy
Customer Satisfaction Policy
In the very unlikely event you are not completely satisfied with your purchase of Tornielli Family Wines or merchandise, please email info@tfwines.com so that we can resolve any problems.
Disclaimer
This website is for information purposes only. We make every effort to ensure that the contents of this website are correct and up to date. However, Tornielli Family Wines makes no warranty as to the completeness, accuracy or reliability of the information and, subject to applicable laws, we do not accept any liability for damages of any kind resulting from the access or use of this site and its contents.
The information contained within this website is subject to change without notice.
Last updated 18 December 2018.